Internet Montana

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F.A.Q: Frequently Asked Questions

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  1. Why can't I connect to my FTP site?
  2. What will my web page address be?
  3. What are the Internet Montana nameservers?
  4. What do nameservers do?
  5. How do I make nameservice changes?
  6. When do changes take effect?
  7. What charges are there for registering a domain?
  8. How long does domain registration take?
  9. What happens when my domain name comes through?
  1. Why can't I connect to my FTP site?
  2. It is likely that you are not using Internet Montana for your connection. Standard Internet security practices restrict FTP access to the server to users who are actually connected via the server. If you are using a broadband connection, we can write an exception if you have a static IP address that allows reverse DNS lookup. Contact our technical support for more help and information.

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  3. What will my web page address be?
  4. Your web address ill be http://www.imt.net/~username, where the ~ is a tilde, located on the upper left corner of your keyboard, and username is whatever your account username is.

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  5. What are the Internet Montana nameservers?
  6. We have two nameservers, they are:

    • cu.imt.net - 204.212.40.2
    • news.imt.net - 204.212.40.6

    NOTE: This information is not what you would enter in a domain registration. If you are registering a domain, please use the following primary and secondary addresses:

    Primary: cu.comp-unltd.com 204.212.40.2
    Secondary: ns1.sprintlink.net 204.117.214.10

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  7. What do nameservers do?
  8. When your computer connects to another machine on the internet, it needs to know that machine's IP address. A nameserver is a system that translates between host names and IP addresses. When you try to connect to a site by its host name, your computer asks our nameserver for the appropriate IP address.

    Your computer must have its nameserver settings properly configured. Without the right configuration, your computer will not be able to look up the IP addresses of the sites you try to reach.

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  9. How do I make nameservice changes?
  10. If we are doing the primary nameservice for your domain, you should contact us to have changes made. We are more than happy to change machine names, add aliases, or change your mail routing. Just mail us at support@imt.net and let us know what you want done. There is no charge for this.

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  11. When do changes take effect?
  12. Changes that we make to your already registered domain will take effect when our nameservers reload their information. This is done daily, at around 7 AM. Any new queries performed after this will see the changes. However, most nameservers cache the results of recent queries, so it might take up to a few days for everyone on the net to notice the new changes.

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  13. What charges are there for registering a domain?
  14. Internet Montana charges $15.00 per month for each domain resolved. This is in addition to regular usage charges.This charge is billed to your account. (Full-time customers have this domain registration included in their setup charges.)

    In addition to our charge, the InterNIC is now charging a yearly fee of $35 per domain. For new domains, they bill $70 for the first two years, after the domain has been set up. This charge is billed directly to the domain holder by the InterNIC Registration Services.

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  15. How long does domain registration take?
  16. Generally it will take 1 to 3 days for your domain registrant to return confirmation that the transaction has completed.

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  17. What happens when my domain name comes through?
  18. When you receive confirmation of your domain name registration, let us know by email. We will make the necessary arrangements on our server. You can then begin using the new domain for your email address.

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...and please feel welcome to email or call our customer support with any questions!

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Material last updated February 2008

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